[et_pb_section fb_built=”1″ admin_label=”Page Title Section” _builder_version=”3.22″ use_background_color_gradient=”on” background_color_gradient_start=”rgba(0,0,0,0.87)” background_color_gradient_end=”rgba(0,0,0,0)” background_color_gradient_direction=”120deg” background_color_gradient_overlays_image=”on” background_image=”https:\/\/www.cratos.nl\/wp-content\/uploads\/2018\/04\/Faq-1.jpg” custom_padding=”110px||110px|” custom_css_main_element=”filter: grayscale(91%);”][et_pb_row column_structure=”2_3,1_3″ admin_label=”Page Title Area” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.6.0″ text_font=”||||||||” header_font=”Poppins|600|||||||” header_font_size=”60px” header_line_height=”1.2em” header_2_font=”||||||||” background_layout=”dark” custom_margin=”||20px|” custom_padding=”|||” hover_enabled=”0″ header_font_size_tablet=”” header_font_size_phone=”25px” header_font_size_last_edited=”on|phone” header_2_font_size_last_edited=”off|desktop” sticky_enabled=”0″]<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” next_background_color=”#ffffff” admin_label=”Class Details Section” _builder_version=”3.22″ background_color=”#ededed” custom_padding=”90px||127px||false|false” custom_padding_tablet=”” custom_padding_phone=”70px|||” bottom_divider_style=”wave2″][et_pb_row custom_padding_last_edited=”on|phone” admin_label=”Class Details Area” _builder_version=”3.25″ custom_padding=”27px|0px|18px|0px|false|false” custom_padding_tablet=”” custom_padding_phone=”0px||0px|”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.6.0″ text_font=”||||||||” header_font=”||||||||” header_2_font=”Poppins|600|||||||” header_2_text_align=”center” header_2_font_size=”36px” header_2_line_height=”1.2em” custom_margin=”||0px|” custom_padding=”|||” hover_enabled=”0″ header_2_font_size_tablet=”” header_2_font_size_phone=”25px” header_2_font_size_last_edited=”on|phone” sticky_enabled=”0″]<\/p>\n
[\/et_pb_text][et_pb_divider color=”#176c9a” divider_position=”center” divider_weight=”3px” _builder_version=”4.6.0″ max_width=”50px” module_alignment=”center” animation_direction=”top” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n
[\/et_pb_divider][et_pb_text _builder_version=”3.27.4″ text_font=”Poppins||||||||” text_font_size=”18px” header_font=”||||||||” custom_margin_tablet=”” custom_margin_phone=”15px|||” custom_margin_last_edited=”on|phone”]<\/p>\n
Do you have any questions about the services of Cratos Mobility? Take a look at our selection of frequently asked questions. If you can’t find what you’re looking for, feel free to contact us by phone; our staff will be happy to assist you. <\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ admin_label=”Course Overview Area ” _builder_version=”3.25″ custom_margin=”|||” custom_padding=”|||”][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”Is it possible to cancel a booking?” open=”on” open_toggle_text_color=”#ffffff” open_toggle_background_color=”#303030″ closed_toggle_text_color=”#ffffff” closed_toggle_background_color=”#303030″ icon_color=”#176c9a” _builder_version=”4.4.9″ title_font=”|700|||||||” body_font=”||||||||” body_text_color=”#d3d3d3″ border_radii=”on|3px|3px|3px|3px” border_width_all=”3px” border_color_all=”#303030″]<\/p>\n
Yes, that’s possible, and even free of charge. Cancellations are completely free if you inform us more than three hours before the start of the ride. <\/p>\n
For the cancellation of a car or bus with a driver<\/strong>, charges will apply, namely:<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Do I have to pay the driver directly?” open_toggle_text_color=”#ffffff” open_toggle_background_color=”#303030″ closed_toggle_text_color=”#ffffff” closed_toggle_background_color=”#303030″ icon_color=”#176c9a” _builder_version=”3.2″ title_font=”|700|||||||” body_font=”||||||||” body_text_color=”#d3d3d3″ border_radii=”on|3px|3px|3px|3px” border_width_all=”3px” border_color_all=”#303030″]<\/p>\n No, you cannot pay the driver for your ride. You will receive an invoice from us via email about a week after the ride. The invoice is based on post-calculation, meaning you pay for the actual hours spent. [\/et_pb_toggle][et_pb_toggle title=”How do I know who the driver will be?” open_toggle_text_color=”#ffffff” open_toggle_background_color=”#303030″ closed_toggle_text_color=”#ffffff” closed_toggle_background_color=”#303030″ icon_color=”#176c9a” _builder_version=”3.20.2″ title_font=”|700|||||||” body_font=”||||||||” body_text_color=”#d3d3d3″ border_radii=”on|3px|3px|3px|3px” border_width_all=”3px” border_color_all=”#303030″]<\/p>\n When the scheduler has found a suitable driver from your region, you will receive an email from us with the driver\u2019s name and phone number. The driver will also receive your contact details. If there are any uncertainties, please contact the driver directly or feel free to call our scheduling team. <\/p>\n [\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”I am very satisfied, can the same driver drive me more often?” open_toggle_text_color=”#ffffff” open_toggle_background_color=”#303030″ closed_toggle_text_color=”#ffffff” closed_toggle_background_color=”#303030″ icon_color=”#176c9a” _builder_version=”3.2″ title_font=”|700|||||||” body_font=”||||||||” body_text_color=”#d3d3d3″ border_radii=”on|3px|3px|3px|3px” border_width_all=”3px” border_color_all=”#303030″]<\/p>\n A day after your ride, you will receive a message from us where you can rate the driver with just one click. If you are satisfied, this will be noted for future requests, and we will contact this driver first. Our goal is to always have a set number of drivers available for you. <\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What are the benefits if I book rides more frequently?” open_toggle_text_color=”#ffffff” open_toggle_background_color=”#303030″ closed_toggle_text_color=”#ffffff” closed_toggle_background_color=”#303030″ icon_color=”#176c9a” _builder_version=”3.2″ title_font=”|700|||||||” body_font=”||||||||” body_text_color=”#d3d3d3″ border_radii=”on|3px|3px|3px|3px” border_width_all=”3px” border_color_all=”#303030″]<\/p>\n If you book multiple rides per week with us, it is possible to receive a discount on the hourly rate. Additionally, you will get your own account in our online Portal, where you can easily enter your rides into the system. We\u2019ll take care of the rest. <\/p>\n [\/et_pb_toggle][et_pb_toggle title=”When is Cratos available?” open_toggle_text_color=”#ffffff” open_toggle_background_color=”#303030″ closed_toggle_text_color=”#ffffff” closed_toggle_background_color=”#303030″ icon_color=”#176c9a” _builder_version=”3.20.2″ title_font=”|700|||||||” body_text_color=”#d3d3d3″ border_radii=”on|3px|3px|3px|3px” border_width_all=”3px” border_color_all=”#303030″]<\/p>\n Cratos’ planning team is available on weekdays and weekends from 07:00 to 00:00. If you have any questions, don’t hesitate to call one of our staff members. <\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Footer Section” _builder_version=”3.19.16″ background_color=”#ffffff” custom_padding=”65px||64px|” custom_padding_tablet=”” custom_padding_phone=”20px||20px|” global_module=”255″][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ admin_label=”Footer Area” _builder_version=”3.25″][et_pb_column type=”1_4″ _builder_version=”3.0.47″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text ul_type=”none” admin_label=”Title” _builder_version=”4.4.2″ text_font=”Poppins||||||||” text_text_color=”rgba(255,255,255,0.7)” text_font_size=”16px” text_line_height=”1.8em” ul_font=”Poppins||||||||” ul_text_align=”center” header_font=”Poppins|700|||||||” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”24px” header_2_line_height=”1.4em” header_3_font=”Poppins|600|||||||” header_3_text_color=”#333333″ header_3_font_size=”18px” background_layout=”dark” custom_margin=”||15px|” custom_padding=”|||”]<\/p>\n [\/et_pb_text][et_pb_divider color=”#eaeaea” divider_weight=”2px” _builder_version=”3.19.16″ max_width=”40px” custom_margin=”||0px”][\/et_pb_divider][et_pb_text ul_type=”none” admin_label=”Title” _builder_version=”4.4.2″ text_font=”||||||||” text_text_color=”rgba(255,255,255,0.7)” text_font_size=”15px” text_line_height=”2.4em” link_font=”||||||||” link_text_color=”#757575″ ul_font=”Poppins||||||||” ul_text_align=”center” header_font=”||||||||” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”24px” header_2_line_height=”1.4em” background_layout=”dark” custom_margin=”||15px|” custom_padding=”|||”]<\/p>\n Rates<\/a> [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.0.47″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text ul_type=”none” admin_label=”Title” _builder_version=”4.4.2″ text_font=”Poppins||||||||” text_text_color=”rgba(255,255,255,0.7)” text_font_size=”16px” text_line_height=”1.8em” ul_font=”Poppins||||||||” ul_text_align=”center” header_font=”Poppins|700|||||||” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”24px” header_2_line_height=”1.4em” header_3_font=”Poppins|600|||||||” header_3_text_color=”#333333″ header_3_font_size=”18px” background_layout=”dark” custom_margin=”||15px|” custom_padding=”|||”]<\/p>\n [\/et_pb_text][et_pb_divider color=”#eaeaea” divider_weight=”2px” _builder_version=”3.19.16″ max_width=”40px” custom_margin=”||0px”][\/et_pb_divider][et_pb_text ul_type=”none” admin_label=”Title” _builder_version=”4.4.2″ text_font=”||||||||” text_text_color=”rgba(255,255,255,0.7)” text_font_size=”15px” text_line_height=”2.4em” link_font=”||||||||” link_text_color=”#757575″ ul_font=”Poppins||||||||” ul_text_align=”center” header_font=”||||||||” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”24px” header_2_line_height=”1.4em” background_layout=”dark” custom_margin=”||15px|” custom_padding=”|||”]<\/p>\n Student driver<\/a> [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.0.47″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text ul_type=”none” admin_label=”Title” _builder_version=”4.4.2″ text_font=”Poppins||||||||” text_text_color=”rgba(255,255,255,0.7)” text_font_size=”16px” text_line_height=”1.8em” ul_font=”Poppins||||||||” ul_text_align=”center” header_font=”Poppins|700|||||||” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”24px” header_2_line_height=”1.4em” header_3_font=”Poppins|600|||||||” header_3_text_color=”#333333″ header_3_font_size=”18px” background_layout=”dark” custom_margin=”||15px|” custom_padding=”|||”]<\/p>\n [\/et_pb_text][et_pb_divider color=”#eaeaea” divider_weight=”2px” _builder_version=”3.19.16″ max_width=”40px” custom_margin=”||0px”][\/et_pb_divider][et_pb_text ul_type=”none” admin_label=”Title” _builder_version=”4.4.2″ text_font=”||||||||” text_text_color=”rgba(255,255,255,0.7)” text_font_size=”15px” text_line_height=”2.4em” link_font=”||||||||” link_text_color=”#757575″ ul_font=”Poppins||||||||” ul_text_align=”center” header_font=”||||||||” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”24px” header_2_line_height=”1.4em” background_layout=”dark” custom_margin=”||15px|” custom_padding=”|||”]<\/p>\n Quote<\/a> [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.0.47″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text ul_type=”none” admin_label=”Title” _builder_version=”4.4.2″ text_font=”Poppins||||||||” text_text_color=”rgba(255,255,255,0.7)” text_font_size=”16px” text_line_height=”1.8em” ul_font=”Poppins||||||||” ul_text_align=”center” header_font=”Poppins|700|||||||” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”24px” header_2_line_height=”1.4em” header_3_font=”Poppins|600|||||||” header_3_text_color=”#333333″ header_3_font_size=”18px” background_layout=”dark” custom_margin=”||15px|” custom_padding=”|||”]<\/p>\n [\/et_pb_text][et_pb_divider color=”#eaeaea” divider_weight=”2px” _builder_version=”3.19.16″ max_width=”40px” custom_margin=”||0px”][\/et_pb_divider][et_pb_text ul_type=”none” admin_label=”Title” _builder_version=”4.4.2″ text_font=”||||||||” text_text_color=”#757575″ text_font_size=”15px” link_font=”||||||||” link_text_color=”#757575″ ul_font=”Poppins||||||||” ul_text_align=”center” header_font=”||||||||” header_2_font=”Poppins||||||||” header_2_text_align=”center” header_2_font_size=”24px” header_2_line_height=”1.4em” background_layout=”dark” custom_margin=”||15px|” custom_padding=”|||”]<\/p>\n Cratos<\/strong>\n
The invoice can be paid in any way you prefer. <\/p>\nInformation<\/h3>\n
Contact<\/a>
F.A.Q.<\/a>
Insurance<\/a><\/p>\nServices<\/h3>\n
Executive chauffeur<\/a>
Private chauffeur<\/a>
Car with driver<\/a><\/p>\nOther<\/h3>\n
Booking<\/a>
Apply<\/a>
Portal<\/a><\/p>\nContact<\/h3>\n
Kraanspoor 50<\/span>
1033 SE Amsterdam<\/span><\/p>\n